What is Helpdesk Software?
Helpdesk software is a system that centralizes customer support and technical assistance. It allows your team to manage requests, issues, and questions in an organized and efficient manner.
Companies using helpdesk software reduce response time by up to 40% and increase customer satisfaction by 60%.
Benefits of Free Helpdesk Software
- Cost Savings: No monthly fees or hidden costs
- Organization: All support requests in one place
- Productivity: More efficient and focused team
- History: Complete record of all interactions
- Metrics: Track team performance
- Satisfaction: Happier and more loyal customers
How Does SaaSTickets Work?
SaaSTickets is a 100% free helpdesk software that offers all the features your business needs:
- Unlimited Tickets: Support as many customers as needed
- Departments: Organize by IT, HR, Sales, etc.
- Priorities: Define urgency for each request
- Status: Track Open, In Progress, Resolved
- Assignment: Delegate tickets to team members
- Dashboard: View everything in real-time
Who is SaaSTickets For?
Small Businesses: Professionalize support without spending anything
Medium Businesses: Organize multiple departments and teams
Large Enterprises: Manage high volume of support requests
Startups: Start on the right foot from day 1
Non-Profits: Serve beneficiaries in an organized way
Comparison: Free vs. Paid Helpdesk
SaaSTickets (Free):
- ✓ Unlimited tickets
- ✓ Unlimited users
- ✓ Unlimited departments
- ✓ Real-time dashboard
- ✓ 24/7 support
- ✓ $0/month forever
Zendesk (Paid): $49/month
Freshdesk (Paid): $15/month
Jira Service Desk (Paid): $20/month
Get Started in 3 Steps
1. Create your free account - Takes less than 2 minutes
2. Set up departments - IT, HR, Sales, etc.
3. Start supporting - Create your first ticket!
Frequently Asked Questions
Is it really free?
Yes! 100% free, no tricks, no time limits.
Do I need a credit card?
No! We never ask for credit card information.
How many users can I add?
Unlimited! Add your entire team at no extra cost.
Can I use it for multiple companies?
Yes! Create separate accounts for each company.
Is my data secure?
Yes! We use encryption and security best practices.